Frequently Asked Questions

Is there a free version of DataExtractor?

Yes, there is a free version of DataExtractor. You can scrape 500 web pages for free every month. The count resets every month. Moreover, there is no limit on the number and types of websites you may scrape.
If you want to scrape more than 500 web pages in a month, consider one of the paid plans. 

What are custom schemas?

Custom schemas are used to extract specific data points when scraping web pages. These can be built to run on a specific website, and you can use those schemas in your automated scraping jobs.

Do you offer web scraping services?

Yes. Web scraping can get complex, tedious, and time-consuming in some cases. We are more than happy to help you with such web scraping projects. Visit the ‘Web Scraping Service’ page for more details.

How is the scraping job automated?

Once you finalize the schemas, they are added to a ‘collection set’. The collection and the underlying schemas makeup a job. We adjust our crawlers such that your job can run on a daily, weekly, or monthly basis. You get access to a dashboard to execute a job or schedule it as needed.

Can I change or cancel my plan at any time?

When you sign up for any of our paid plans, you get the option to change or cancel the plan. However, you need to cancel within 7 days to get the refund. You can change the plan at any time. The remaining pages for the month will be adjusted into the new plan accordingly.

Still trying to figure out something? If the FAQs don't cover your queries, feel free to contact us. We will respond to your questions within 1-2 business days.